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Allegiant Care News
Allegiant Care News
08-24-2016
Why am I receiving a pay-in now when I was out 3 months ago?
Hours worked this month provide eligibility for insurance coverage in three months. For example: June work hours will determine eligibility for coverage in the month of September. The pay-in is applicable to the employment period and coverage month listed.
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08-24-2016
I mailed my Pay-in on the due date; why did my coverage terminate?
Coverage will term if payment was not received by the due date. However, if your payment arrives with a postmark on or before the due date, your coverage will be reinstated retroactively. Please allow 5 to 7 business days to process your payment.
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08-24-2016
When is the Pay-in due?
Pay-in due dates are firm and the envelope must be post-marked by the Post Office no later than the due date to be considered on time. Always refer to the Pay-in Notice for the proper due date.
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08-24-2016
Why am I receiving COBRA information with my Pay-in Notice?
By law we must include COBRA information with your Pay-in Notice. For some members who are not returning to work, this may be a more financially suitable option as it is tiered (based on the number of dependents). You may contact Jacky at Allegiant Care (1-800-258-9732 Ext. 235) if you would...
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08-24-2016
How do I go about getting a hearing aid or hearing aid molds for my child under the age of 19?
The child’s medical provider must contact CIGNA with the procedure and diagnosis codes to verify coverage for those codes. If the charges are approved, the medical provider will submit their claims to CIGNA as Durable Medical Equipment. The member will be responsible for any applicable copays or coinsurance, dependent upon...
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08-24-2016
How many hours per month must I work to maintain my coverage?
The minimum work hours required to become eligible for benefits is determined by your employer and is listed on your Pay-in Notice.
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