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Allegiant Care News
08-24-2016
What if I need a CAT scan, MRI (or other imaging services)?
All scans/imaging must have pre-certification through CIGNA prior to the date of service. In order to receive the maximum benefit you should use a in-network imaging facility.
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08-24-2016
Will I be charged a copay for my child’s well-visit?
Copays vary depending on the type of plan you have. Please refer to the medical section of your SPD binder or call Allegiant Care at (603) 669-4771 or 1-800-258-9732 if you have specific questions about your plan.
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08-24-2016
I received an Explanation of Benefits that I believe is incorrect. What should I do?
You may contact CIGNA by calling the Member Services Number on the back of your medical card. A customer representative will review the EOB (Explanation of Benefits) and advise you as to how and why the charges were processed. In some cases, the medical provider (doctor’s office) may have to...
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08-24-2016
Do I need a referral to see a specialist such as a dermatologist or a chiropractor?
Under the CIGNA Open Access plan you do not need a referral. Keep in mind that sometimes having a referral from your PCP can help you to get an appointment with a specialist in a more timely manner. You will need to use an In-Network specialist in order to avoid...
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08-24-2016
How do I inquire about the status of my medical claim?
Call Cigna at 1-800-244-6224. Have your card ready to provide your CIGNA ID, and know the date of service about which you are calling.
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08-24-2016
How do I obtain a replacement CIGNA Medical Card?
Login to www.MyCigna.com or call Cigna at 1-800-244-6224.
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